📚 Master ServiceNow Knowledge Base Index & Ledger (KB001 - KB020)

Organization: UC Riverside Research Computing & ITS | Target Portal: help.ucr.edu

Article ID Title & Topic Category Target Audience Formating ServiceNow Status
KB001UCR Research Data Storage StrategyStorageFaculty, PIsMarkdown, HTML🟢 Published
KB002Project Activation & Welcome GuideOnboardingNew Labs, PIsMarkdown, HTML🟢 Published
KB003Overleaf Professional Account ErrorSoftwareAll ResearchersMarkdown, HTML🟢 Published
KB004HPCC Account Creation & SlurmHPCHPCC UsersMarkdown, HTML🟢 Published
KB005Ursa Major Google Cloud Service TiersCloudCloud UsersMarkdown, HTML🟢 Published
KB006SOM Clinical Applications & DataSecuritySOM / HealthMarkdown, HTML🟢 Published
KB007Tier 2 Recharge & MOU WorkflowFinance / CloudPIs, ChairsMarkdown, HTML🟢 Published
KB008Accessing NAIRR Pilot GPU AllocationsAI / HPCAI / ML PIsMarkdown, HTML🟢 Published
KB009NSF ACCESS Supercomputing AllocationsAI / HPCNSF ResearchersMarkdown, HTML🟢 Published
KB010Research Computing Resource CatalogDirectoryAll FacultyMarkdown, HTML🟢 Published
KB011Identity & Access Management (IAM)IAM / SecurityDept AdminsMarkdown, HTML🟢 Published
KB012Storage Classes & Data LifecycleStorageData ManagersMarkdown, HTML🟢 Published
KB013CephRDS Onboarding & S3 Key RoutingCephRDS StoragePIs, ResearchersMarkdown, HTML⏳ Queued (Draft Ready)
KB014Secure Research Enclave User GuideSecurityNIST 800-171 PIsMarkdown, HTML🟢 Published
KB015Secure Enclave Onboarding ChecklistSecurityPIs, ISO, SystemsMarkdown, HTML🟢 Published
KB016Secure Enclave Data Ingress & EgressSecurityEnclave UsersMarkdown, HTML🟢 Published
KB017Overleaf Institutional License GuideSoftwareAll ResearchersMarkdown, HTML🟢 Published
KB018CephRDS S3 Access with Python (boto3)CephRDS StorageData ScientistsMarkdown, HTML⏳ Queued (Draft Ready)
KB019Accessing CephRDS via CyberduckCephRDS StorageGeneral UsersMarkdown, HTML⏳ Queued (Draft Ready)
KB020Mounting CephRDS Buckets (rclone)CephRDS StorageAdvanced UsersMarkdown, HTML⏳ Queued (Draft Ready)