KB 002: Project Activation (Welcome)

Category: AI & Cloud Computing (Ursa Major) Audience: BearHelp Tier 1 Support

Trigger: Systems Team confirms a new GCP Project (ucr-ursa-major-...) is provisioned.

Action: Send the “Welcome” email to the PI and designated researchers.

Template: Welcome / Access Handoff

Subject: Welcome to Ursa Major: Project [Project ID] is Ready

Hello [PI Name],

Your Google Cloud research environment is live.

1. Access Your Project:

2. AI & Gemini API Setup:

3. Support:

  • For billing questions or quota increases, reply to this ticket.

Regards, Research Computing